What is MaxxRewards?
Welcome to MaxxRewards, the ultimate loyalty program designed to make your shopping experience with Soccer Maxx even more rewarding! As a member, you'll earn points for every dollar spent on our premium soccer gear and apparel. Sign up today to start enjoying exclusive benefits, including discounts, special offers, and access to members-only promotions. Whether you're gearing up for the season or showing support for your favorite team, MaxxRewards puts incredible value and exciting rewards right at your fingertips. Join now and start turning your passion for soccer into amazing rewards!
FAQs
How do I join the MaxxRewards Program?
To join the MaxxRewards Program, simply locate the rewards widget at the bottom left of our website and click "Join Program." Follow the instructions to sign up and start accumulating points on your purchases right away.
How can I view my points balance?
You can view your points balance by signing into your account and opening the rewards widget. The widget offers a comprehensive overview of your points and any rewards you have earned.
How do I earn points?
Points are awarded for purchases at regular prices only. You'll earn points at the current rate for every dollar spent on eligible purchases. You can also gain points by signing up for the program and subscribing to our newsletters.
How can I redeem my points?
Points can be redeemed both online and in-store:
Online:
Sign in, open the widget, click "Redeem Points," then click "Generate Coupon" and apply it to your cart.
In-Store:
Provide the email associated with your MaxxRewards program account before checkout, and let the cashier know you'd like to redeem your points.
I redeemed a coupon and didn't use it. Where can I find the code?
Any redeemed coupon codes should show up in your points history in the main MaxxRewards widget in the bottom right of the screen.
Do points expire?
Yes, points expire 2 years after they are earned. Be sure to redeem your points within this timeframe to take advantage of your rewards.
How will I be informed of changes to the program or its termination?
Any significant changes or termination of the program will be communicated through the email associated with your MaxxRewards Program account. Keep your contact details current to ensure you receive all essential information updates.
What happens to my points if the program is terminated?
If the program is terminated, members will be notified, and you will have a limited period to redeem any accumulated points before they expire. Details will be provided at the time of the announcement.
Can I transfer my membership status or points to someone else?
No, membership status and points are strictly non-transferable between individuals or accounts. Points are credited to the account of the member who earned them and must be redeemed by that account holder.
How is my privacy protected?
Protecting your privacy is critically important to us. The information collected through the MaxxRewards Program is used for marketing purposes and is managed through Shopify and Shopify apps. We do not share your information with non-essential third parties.
How can I contact customer service?
If you have any questions or need assistance with the MaxxRewards Program, please reach out to us at info@soccermaxx.ca. Our team is ready to assist with any aspect of your account, from points balance to redemption queries.
MaxxRewards Rewards Program Terms and Conditions
1. Eligibility
- The Program is open to customers aged 16 years and older.
- Limit of one membership per person. Duplicate accounts for a single individual are prohibited and may result in the termination of all related accounts.
- Participants agree to these Program terms and conditions upon sign-up.
2. Earning Points
- Members earn 1 Point for every dollar spent on qualifying purchases (products only, excluding gift cards, taxes, and shipping fees).
- New members receive 100 Points upon signing up for the Program.
- Members can earn additional Points through promotional activities, such as following Soccer Maxx on Instagram and signing up for newsletters, with 100 Points awarded for each action.
- Points are credited to a Member's account following the completion of qualifying activities or purchases.
3. Redeeming Points
- Every 200 Points earned equates to $10 off a future purchase.
- Points cannot be redeemed on sale items or combined with other offers or promotions. Points cannot be used for team orders.
- To redeem points online, members must sign in, open the widget, click "Redeem Points," then click "Generate Coupon" and apply it to their cart. In-store, members must provide the email associated with their MaxxRewards Program account before checkout.
- Points must be redeemed within 2 years of being earned; after which, they will expire and be removed from the Member's account.
4. Program Changes and Termination
- Soccer Maxx reserves the right to modify, suspend, or terminate the Program at any time without prior notice. Members will be notified of significant changes to the Program or its termination.
- Points collection and redemption methods may be changed at any time without prior notice.
5. Program Availability
- The availability of the Points and Points system may be temporarily suspended due to technical issues or other unforeseen circumstances. Soccer Maxx will not be liable for the unavailability of the Points system and will make reasonable efforts to restore service as soon as possible.
6. Privacy and Data Use
- By participating in the Program, Members consent to the collection and use of personal information for marketing purposes and acknowledge that Shopify and Shopify apps may have access to this information. Personal information will not be shared with third parties.
7. General Conditions
- Soccer Maxx reserves the right to reject any order, collection, or redemption of Points deemed appropriate, particularly in cases of suspected fraudulent activity or abuse of the Program. This includes, but is not limited to, any attempt to exploit the Program in a manner inconsistent with the terms and conditions or the intended use of the Program.
- Points have no cash value and cannot be exchanged for cash or credit.
- Members are responsible for any taxes, fees, or charges associated with the receipt or use of Points.
8. Release of Liability and Indemnification
By participating in the MaxxRewards Program, you (and, if applicable, your parent or legal guardian) expressly understand and agree that Soccer Maxx Parties shall not be liable for any damages whatsoever arising out of your participation in the Program, unless you reside in a jurisdiction where such limitations of liability are not allowed. You agree to indemnify and hold harmless the Soccer Maxx Parties from any claims resulting from your participation in the Program or breach of these Program Terms.